Verizon subscriber “Michael”, after working with seven different customer service reps and almost 2 hours on the phone, got the last straw in his attempts to get a higher speed DSL package installed when the rep told him that, and I quote, “Your home cannot handle the 7MB speed. If I put in the order for 7MB, your house will burn down.” Now, I’m no wiz on installation and limitations for DSL packages, but I think that’s a little bit of an exaggeration. Maybe I should downgrade my home connection. Who knows, there could be a fire starting right now. I get 21MB/s at home via Comcast, but apparently Verizon’s lines are so fast you can only use it in the future. Roads? Where we’re going, we don’t need… roads. Needless to say, Michael is no longer a Verizon customer.

Source: www.consumerreports.com